Got a text about an Amazon refund? It might be a scam

Emily Lockwood 30 Sep 2025

Amazon refund text scams are on the rise. Learn how to spot the scam and keep your info safe.

You get a text saying you’re owed an Amazon refund. Sweet, right? Not so fast. If it’s the Amazon refund text scam, that sweet deal could cost you more than you think. Here’s how to protect your devices with Avast Free Antivirus.

Amazon refund text scams have garnered quite a lot of attention recently. These sneaky messages trick you into thinking there’s an issue with your order and urge you to click a link to claim a refund. But instead of getting your money back, you're handing cybercriminals your data and possibly access to your bank account.

Because Amazon is a global company, these scams happen worldwide, though the FTC recently alerted people about their resurgence in the U.S. Let’s break down how this scam works, how to spot it, and what to do if you’ve already taken the bait. 

If you’ve received a similar Amazon refund text message scam, you’re not alone — and you’re not crazy for almost believing it. These scammers are pros at making fake messages look real.

How to tell if an Amazon text is fake

Fake Amazon texts usually have grammatical errors, include suspicious links, and sound urgent. Legit texts from Amazon are rare, and they never ask for sensitive info. Here’s how to sniff out a suspicious message and avoid this Amazon scam: 

  • Check for grammar errors. Real brands proofread. If it reads like a bad translation or your cousin’s group chat, steer clear. 
  • Hover over suspicious links. A real Amazon link will start with https://www.amazon.com. If you're seeing something like amaz0n-help.co/refund, it’s a trap. 
  • Verify with your Amazon account. If there’s a legitimate refund or delivery issue, you’ll see it under “Your Orders” on Amazon’s site or app. 
  • Don’t fall for urgency threats. “Act now” messages are a classic scare tactic scammers use to rush you into clicking without thinking. 

What to do if you get an Amazon scam text

Anyone can get an Amazon scam text. This is the battle plan to follow so you can help avoid any consequences:

  • Don’t click the link. Even if it looks official, trust your gut. 
  • Don’t reply. That just tells scammers your number is active. 

  • Delete the message. Clean break. No regrets. 

If you did click the link or share info, act fast: 

  • Change your Amazon password to something strong and unique.  
  • Enable two-factor authentication (2FA) on your Amazon account. 
  • Check for strange charges on your credit card or bank account. 
  • Run a malware scan with trusted Antivirus software. 

Fight fake refunds with real protection

Let’s face it: scams aren’t slowing down. But that doesn’t mean we’re helpless. Keeping yourself informed and protected goes a long way. So, keep an eye on suspicious texts and use Avast Free Antivirus to help keep you safe.  

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FAQs

Does Amazon ever send texts about refunds? 

Sometimes, but it’s rare. If Amazon does contact you, it won’t ask for personal info or login details over text. Always check directly in your account. 

What happens if I click on a fake Amazon refund link?

You might be taken to a spoofed site that steals your login info or installs malware. If you’ve clicked, update your passwords and run a full device scan ASAP. 

Where can I check if I’m actually getting a refund from Amazon?

Log in to your Amazon account, go to “Your Orders,” and click on the relevant item. If you’re owed a refund, it’ll show up there.

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