We are happy to announce that our Facebook fan page for avast! antivirus has reached a whopping 300,000 fans!
This week we released program update version 6.0.1203 for avast! antivirus. Among several great improvements, two new languages were added:
This means that avast! antivirus is now available in 38 official languages, listed here in alphabetical order:
- Chinese (Simplified)
- Chinese (Traditional)
- Estonian Read more…
From the time I started at AVAST Software, I began hearing the name “Bob” a lot, but never saw the guy, and his handle on the avast! Forum – “bob3160″ – sounded to me like some new industry buzz word, a new kind of machine that would change the way we all live. When I finally asked someone about “Bob,” I was shocked. “He’s one of our biggest fans on the user forum, and he helps us with a lot of stuff in the US.” Bob ranks third on the avast! Forum in terms of post count, with over 15,000 as of this writing (about 4,000 posts ahead of our CTO, Ondrej Vlcek). I began to laugh that the ‘avast! secret weapon’ might be a retiree in the southwestern desert of the USA.
Early in 2011, Bob and some other avast! Forum “Evangelists” came to visit us in Prague, and I think we were all affected in some way by his positive demeanor, charismatic personality, warm heart, and sincerity. It made me think that, yes, it’s “bob3160″ and others like him who are indeed the avast! secret weapons. It was an honor to interview Bob, and we hope he returns soon to visit us in Prague. – Jason Mashak
1. How long have you been using avast! antivirus solutions and how influential would you say avast! Forum members have been in their development?
I first discovered avast! in 2003 while looking for a replacement for Norton, which at that time was using my computer more than I was.
After testing quite a few alternatives, I finally settled on avast! since the protection it offered was excellent and it wasn’t a system hog like the others.
It actually allowed me to gain access to my computer again, something I really had not enjoyed for some time.
2. In terms of innovative practices, can you think of any other product or service that has such a feeling of ‘community’ and user-co-development as that fostered by AVAST?
I honestly can’t – and I do belong to several other forums, even though my involvement with the other forums I frequent isn’t the same as it is with the Avast forum. I consider the Avast Forum my home away from home. Read more…
You’ve been asking for it… so here it is: As of the latest update to our avast! 6.0 series (earlier this week), avast! WebRep is now available in the Google Chrome browser.
avast! WebRep is based on information received from the global avast! user community related to the content and security of visited websites. Read more…
avast! WebRep combines antivirus software with website ratings from millions of users in the global avast! community – providing users of avast! 6.0 with a community-sourced guide to the safety and/or content of websites. avast! users can thus know – before clicking a link – what to expect in terms of product or service quality, customer service levels, or website safety and reliability. Ratings results are “traffic-light” simple: green = GO… orange = CAUTION… red = STOP!
But we’ve talked about that before. This time, let’s take a look at the website categories… Read more…
Recently we took pleasure in hosting journalists at our Prague HQ. Among them were Wojciech Kowasz and Jakub Pawlak from dobreprogramy, Poland‘s most popular download site. avast! Free Antivirus is Poland‘s top downloaded software, with over 14,000,000 downloads!
While visiting us in Prague, Mr. Kowasz and Mr. Pawlak recorded a video interview with our CTO, Ondřej Vlček. Mr. Vlček introduced new features of avast! 6.0, explaining how they differentiate avast! from other AV products. If you’ve ever wondered how the AutoSandbox works, what SafeZone is, or how can you rate a website using avast! WebRep, check it out. Mr. Kowasz and Mr. Pawlak also asked about everyday’s life in our HQ in Prague, how the virus lab works, and how we detect viruses. Read more…
The first week of March brought interesting news from Russia. First, on the morning of March 2, 2011, avast! Free Antivirus surpassed the longtime-leader Adobe Acrobat Reader to become the most downloaded software on the largest Russian software downloading site Softportal.com. avast! Free Antivirus gets downloaded even more than popular applications like Skype or Firefox in Russia, and is the only security solution listed in the top 20 most-popular applications. Read more…
Friday, March 4, 2011, someone installed avast! Free Antivirus and pushed the “Register” button at JUST the right time: to be the 150 millionth registered user! Read more…
In recent years, the need for a Community Manager has become essential, especially when your entire business operates online and your ‘community’ is a global one. Julia was an excellent choice for this position at AVAST, as her experiences both as a traveler and living as a foreigner have given her insight into the myriad ways communications take shape. I’ve worked closely with her on various projects, and she has a natural ability to empathize with community concerns, promote community interests, and ensure that the avast! Community stays in focus (in the light of our overall company direction). –Jason Mashak
1. I recall that one of our first conversations was about your studies of literature and languages, and so I’m curious how a background in humanities helps you in your current role as Community Manager for AVAST?
The fact that I manage to communicate in several languages helps a lot. But, frankly, I would need to learn at least another 8 languages to be able to cover typical daily communications, as the community of our fans is very multilingual. The first thing that came to mind after reading this question was the “KIS rule”: KEEP IT SIMPLE. Twitter limits you to 140 characters and Facebook to 420, so you’re forced you to follow that rule. It confirms what I already suspected attending university: make your text as simple as possible.
2. What challenges do you encounter in terms of interacting with the avast! Community via Facebook, Twitter, etc.? Read more…
From the time I started working at AVAST, I kept hearing about our avast! Forum “Evangelists” – Community members who have helped us greatly over the years by providing tech support to other users, product feedback (including ideas for improvements), and more. In short, they have been the true heartbeat of AVAST ever since the avast! Forum went LIVE in 2002. As of March, 2011, the top forum evangelist, with almost 55,000 (55 THOUSAND!!!) forum posts, is the Brazil-based user known as “Tech” – known to his family and friends as Lisandro Souza. I was especially interested in interviewing him, as was interested primarily in his motivation for helping AVAST over the years. –Jason Mashak
1. For avast! users who have never visited the avast! Forum, considering that it’s not only a tech-support community, how would you summarize the full range of activity that happens there?
It’s a true Community. We share knowledge, dreams, friendship, professional and leisure readings and thoughts. It’s a very open-minded place, no fanboyism, freedom. There is room for techies and non-techies. You can learn. You can share. You can help and receive help. You can interact with the developers and “interfere” in the future of it in some cases: you really participate. You can rest with some threads about technology and non-avast related. Although, some of us miss the Off Topic forum (sorry Pavel, couldn’t resist…). If you never being in a forum, come, feel the atmosphere!
2. What have been some of the most fulfilling moments for you as an avast! Forum member?
The first troubleshooting with “Vlk” [Ondrej Vlcek, CTO] and Jindrich Kubec [Virus Lab Director]: the professionalism and warm reception caught me! Read more…