That’s what we wanted to find out.
Avast security analysts ran a five-month experiment to “lose” and track 20 mobile phones.
To prepare the phones for the experiment, they activated three security apps: Our own free Avast Anti-Theft, Lookout Mobile Security, and Clean Master. They made sure that each phone was marked with contact information so it could be returned if found. Then, they randomly placed 10 phones around New York City and the other 10 around San Francisco.
It didn’t take long for the phones to be found and tampered with. Fifteen of the 20 phones were wiped clean using the factory reset feature. They only security app that survived the factory reset was Avast Anti-Theft.
That was just what our analysts needed to track the lost devices on their adventures.
And what adventures they had!
On a slow boat to…India?!
One of the phones, lost in Battery Park, New York City, eventually found its way to Mumbai, India. At first, a long, slow journey across the Atlantic Ocean had our analysts baffled, until they theorized that the phone was aboard a transatlantic cargo ship. Read more…
With millions of applications waiting to be installed in our gadgets, you not only need to be concerned about quality, but you also need to take the proper measures in order to avoid your phone becoming infected by malware. Unfortunately, we already know that Google Play and the Windows Store aren’t immune to malware. Even the Apple Store has its bad days, so we’re not trying to scare you. These days, malware is a continuing, growing threat.
A stranger broke into Giri C’s house last September. The thief looked through Giri’s belongings for something of value. He found a MotoE Phone and grabbed it. Mobile phones are an easy target because the thief can just slip in a new SIM card and resell the phone on the black market.
What this thief didn’t know was that Giri had installed Avast Anti-Theft protection. Avast Anti-Theft allows you to set up your desktop account or use a friend’s phone to remotely locate your device, lock it, activate the remote siren, or wipe its data clean.
Small business owners embrace the idea of employees supplying their own computers, smartphones, and tablets in the workplace. But the savings and convenience can go down the drain if the employee falls prey to a phishing scam and downloads malware or loses their device. Protecting mobile devices has become increasingly more important as Bring Your Own Device (BYOD) grows in popularity.
Technical security measures to protect information are of obvious importance. However, many security incidents relate to the theft or loss of equipment.
We can write multiple blog posts about BYOD policies and educating your employees about the latest threats and tricks that cybercrooks play (spearphishing, for example), which is all extremely important, but if you simply lose your device, then all bets are off anyway. You can avoid headaches in the case of misplaced or stolen devices by having a way to remotely locate the missing device and wiping the data away if it ends up in the wrong hands.
Avast Anti-Theft allows users to log on to their desktop account or use a friend’s phone to remotely locate their device, lock it, activate the remote siren, or wipe its data clean.
Business owners also need to consider what to do about company data on an employee’s personal device when they are terminated or leave the company. Some companies have resorted to wiping personal devices clean of all data, but that includes contacts, family photos, apps and music, which can lead to unpleasant lawsuits or complaints from former employees. Mobile device management systems (MDMs) are available, but could be overkill for very small businesses.
If you only have a few employees, and do not require a full-blown MDM, then Install Avast Anti-Theft for free from the Google Play store to protect your own devices and those of your employees.
Notice: Coming updates will affect remote command capabilities in past versions of Avast Anti-Theft. Manually update Anti-Theft to stay protected.
Due to coming changes in push notifications, previous versions of Avast Anti-Theft will no longer be able to receive commands from your my.avast.com account. If your applications are automatically updated from Google Play, it’s not necessary to do anything – you can use Anti-Theft normally. However, if you have automatic updates switched off, please manually update Avast Anti-Theft to the latest version. This will allow you to remotely control your device from your Avast account. Commands sent via SMS will continue to work as usual, as well as any data sent to your Avast account.
How do I use Avast Anti-Theft to recover my lost Android device?
During set-up you were asked to provide one or two friend’s phone numbers. If you haven’t done that step, do so now. The Avast Anti-Theft installation and configuration FAQ shows the steps.
You can use the friend’s phone to receive an Avast Anti-Theft SMS notification in case your device is lost or stolen or to recover the Avast PIN in case you forget it.
Usually the first thing a thief does is change the SIM card. When Anti-Theft detects a SIM change, it will lock the phone and SMS all the details to the friend’s numbers you set up in the app.
As long as you have updated your app, you can track and control your device remotely using SMS commands from your friend’s phone or from your Avast account. All SMS commands begin with your password. For example, if you set 2222 as your password, the lock command would look like this: 2222 LOCK.
You can find all the SMS commands on the Avast Free Mobile Security page.
Avast Anti-Theft is a free app designed for Android smart phones and tablets. It’s main purpose is to help you locate your lost or stolen mobile device, allowing you to track it on a map and control it remotely. You recover your phone by controlling it remotely with SMS commands or via the internet by logging in to your My Avast account.
If your phone is lost or stolen, here are some things you can control remotely:
- 1. Locate your device on a map – Whether you misplaced your phone, left on the bus, or a thief grabbed it and ran, the GPS on your phone can be enabled so you can receive continuous GPS location updates.
Avast Anti-Theft user Ducky Boy wrote about his experience finding his phone that he dropped on the highway while riding his motorcycle using the GPS feature. Read about it in On the road with avast! Mobile Security.
- 2. SIM card change notification – Thieves usually change the SIM card after stealing a phone. Anti-Theft recognizes when this happens and notifies you of the new number and geo-location so you can maintain contact with your phone.
Partier and Avast user Andreas lost his phone during a particularly fun party. The next morning he remembered he had installed Avast Anti-Theft. Here’s how he got his phone back, Don’t be sorry for party rocking – install Avast Anti-Theft! Read more…
Andreas L. lost his phone at a party, but that’s not the end of the story. Avast Anti-Theft helped him find the thief and get his phone back.
A lot can happen when you go to a party: you may bump into old friends, make new ones, or dance like there is no tomorrow. Losing track of your personal belongings can also happen when you party, which is exactly what happened to Andreas from Bangkok.
Andreas recently commented the following on our Facebook page:
We were happy to hear Avast Anti-Theft helped Andreas get his phone back and asked him what happened and how exactly he used Avast’s features to get his phone back. Here is his story:
Andreas went to a party in Bangkok where he made new friends, had a few drinks and at the end of the night Andreas responsibly took a taxi home. When he woke up the next morning he realized that every smartphone owner’s worst nightmare had happened to him, his phone was missing! Losing a smartphone is not only frustrating because the hardware is expensive, but because it contains so much personal information.
Avast Anti-Theft to the rescue!
While Andreas worried about his phone, he received a message from Avast. The message informed him that his phone’s SIM card had been changed and provided him with the new SIM card’s number and service provider. That is when Andreas realized he could use Avast’s other anti-theft features to GPS locate his phone and perform commands like wiping his phone remotely. Luckily, Andreas did not have to go as far as wiping his phone, but the option did help him in his efforts to get his phone back.
I will look for you, and I will find my phone
With his phone’s new number in hand, Andreas called the thief to confront him and demand he return his phone. Andreas let the thief know that he knew his location (and more) and could render the phone useless and go to the police if the thief did not cooperate. The thief gave in and sent Andreas his phone.
Andreas’ story is one of many lost and found stories we have received from Avast Anti-Theft users and each story gets more interesting! From this experience we can only recommend partiers install Avast Anti-Theft before going out, we will have your back so you can party worry free!
Avast Mobile Security includes many handy anti-theft features that can help you locate your stolen or lost phone. You can wipe it remotely, it informs you if your SIM card has been stolen, and even allows you take pictures of the person who took your phone. Another cool feature of Avast Anti-Theft is the siren. I decided to test the siren with my friend, who had just downloaded Avast Mobile Security, to see how it could affect a phone thief.
What does the Avast Anti-Theft siren do?
The Avast Anti-Theft siren was developed by the Avast mobile team to be activated when you either lose your phone (even if it is misplaced in your room and on silent) or if it gets stolen. The siren continuously and loudly says the following, by default, when activated: “This device has been lost or stolen!”. In the advanced settings of Avast Mobile Security you can customize what message the siren will sound, if you do not want to use the pre-set message. You can do this under “Select Sound File” or “Record Siren Sound”.
The siren is designed to frighten phone thieves, or to warn people surrounding the thief that the phone might be in the hands of the wrong person. When the first siren cycle began, we tried to turn down the volume. However, the alarm would begin again at the loudest possible volume. We then decided to see what would happen if we took out the battery, this stopped the siren of course, but as soon as we put the battery back in, the siren started to go off again. To say the least, we agreed that it would effectively frustrate and annoy a thief too.
How to turn off the siren
After a minute of testing the app, we decided to turn off the siren using one of these two possible methods:
MyAvast: You can control your phone remotely via your MyAvast account. In your MyAvast account you can keep track of all your devices that have Avast products installed on them. From within your MyAvast account you send numerous Anti-Theft commands to your phone, including activating and deactivating the Anti-Theft siren. Once you are logged into your MyAvast account click on the name of the mobile device you want to control and then click on the siren symbol. From there you can send a command to turn the siren on and off.
SMS command: Using the Avast PIN you set up when you downloaded Avast Mobile Security, you can send SMS commands to your phone to remotely control it. To turn the siren off, text your Avast PIN followed by “SIREN OFF” to your phone.
Have fun checking out Avast Mobile Security’s cool and handy Anti-Theft features, but, please, use caution when testing the siren
A few precautions can make a huge difference in the safety of your phone and the important things you saved on it.
We talk a lot about protection and privacy here in our blog. It’s a bit obvious as our “life” is in our devices nowadays: Photos of our last trip or our loved ones, videos of our children playing and growing up, contacts both professional and personal. All our precious and irreplaceable data is stored in these little machines. Take a minute of your time and follow us in this easy tour to protect them and save a lot of time and headaches.
1. Set your lockscreen
You wouldn’t leave your home door unlocked, would you? Same goes for your phone with all your private data. Set a password or PIN to prevent direct and easy access to your phone. Gestures and face recognition are less secure, but are better than nothing.
2. Hide your passwords from nosy people
You will argue that people around you can look over your shoulder and see what PIN or password you’re typing or gesture you make. Generally, we’re not worried about trustworthy people around us, but what about strangers in a public place like a bus or train? Open your phone settings and hide your passwords by unchecking the option: Settings > Security > Make passwords visible.
3. Protect your apps with a PIN
Not all apps are equal when it comes to security and privacy. Probably the weather app or calculator won’t keep your personal info. However, your messages and banking apps will thank you if you help them to keep their data private. You can imagine what might happen if your kids to open a specific app while they’re playing in your devices. Use Avast Mobile Security to set a PIN to block access to your apps. As an extra security measure, it will be good that your lockscreen and Avast PINs are different ones.
4. Disable installation of apps from unknown sources
If you do not use other app stores besides Google Play, then uncheck the option “Unknown sources” in your phone’s Security Settings page. Even the Google Play Store sometimes allows malware to get by. It’s well known that most Android malware are fake apps disguised as legitimate apps, so double check the publisher. Be cautious of downloading from fake sites disguised as official ones – check the URL. Avoid completely pirated and cracked sources.
5. Set Avast Mobile Security to scan any app before installing
If you really need to use legal third party stores, like Amazon or F-Droid, please be careful: Keep Avast Mobile Security always on. You know that Avast scans any installed and running app. But do you know that you can set it to scan any app that is about to be installed? After you’ve installed Avast, when you’re about to install a new app, the phone will ask you if you want Avast or the default installer to handle the installation by default. Use Avast, it will scan and then release the app to the default installation process.
6. Disable USB Debugging
This tip is for advanced users. If you have enabled Developer options into your device (and you will know exactly if you did as you’re an advanced user!), please, turn USB debugging off. You will protect your device from outside abuse (via adb connections) if you do so. You don’t need it to be on all the time.
7. Install and set Avast Anti-Theft
This is an old tip, but it’s so important that it should be on all smartphone safety tips lists. Just note that installing is not enough. You need to properly configure Avast Anti-Theft (don’t worry, there is an easy wizard for it) step-by-step. It’s good to check if your location services are properly set also, otherwise, it will be difficult to track it. In other words, go to Settings > Location Access and set High accuracy mode.
We’ll talk about the other 7 tips in next days, so come back to the Avast blog.
Take these steps to ensure you don’t give away your data when you sell your old smartphone!
You got a new device for Christmas and have finally finished migrating the data and apps from your old one to the new one. Now you’re thinking about what you can do with your old smartphone or tablet, and you come up with two alternatives: Sell it or give it away.
You’ve heard about some sites on the internet where you can sell your phone, so you do some research and decide on a fair price for your used device. Register yourself at the site and… Wait. Something suddenly occurred to you.
Will the new owner be able to see my personal stuff on my old phone?
You’re right to think about that because Tens of thousands of Americans sell themselves online every day. Not only do they sell the devices, they sell themselves as all the personal data could be recovered.
If you don’t want a stranger to see your selfies, discover your bank account details and your credit card numbers, and even some problematic Snapchats and SMSs… you need to do something. Do you remember the celebrities photos scandal?
So what to do? Use a hammer? Well, there are other options.
1. Backup your important data
Much of our lives are stored in our smartphones: Photos, music, videos, personal and professional contacts, call logs and SMSs. And you want all this stuff in your new device, don’t you? Avast Mobile Backup was specially designed to make this easier for you. It makes a backup in your Avast account (or in your Google Drive storage) and then allows you to recover them in a new device: All your paid apps and games (with their data) will be restored.
If you have a MicroSD card, remove it from your device and insert it into your PC, making a full copy and paste operation for all files. Remember that many Android devices store photos and other media files in the DCIM folder of the internal memory. Back it up, too.