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Archive for December, 2009
December 10th, 2009

100 Million Users !!!!!!!!

We did it.  We reached the 100 million user milestone at 10:59 Tuesday morning. We have been anticipating this event all year.  We started the year with about 70 million users.  We had a little celebration and promotion for 75 million users.  Then we watched 80 million and 90 million go by. By October it was clear that we would cross 100 million in December.  So, on the morning of 8 December all of our staff crowded around a large monitor to watch the registration counter tick upwards to 100 million. We had a little self-induced tension in the event—just 30 seconds before the 100 million mark, someone hit a button on a remote control that switched the display away from the count—some seconds of mad scramble restored the picture. Read more…

Categories: CEO's corner Tags: , ,
December 10th, 2009

Bad Definition Update

First, I want to thank everyone that left comments on my previous blog entry and on Ondrej’s forum entry. We appreciate all the comments—positive and negative. And, if you are still having problems, please do contact our support and they can help you. You can reach them via http://support.avast.com/index.php?languageid=1&group=eng. From that page you can get help on our forum—just post a question and someone (an avast employee or a community member) will help you. Or send a trouble ticket directly to our support staff.

As I had promised in the earlier post, I am giving an update on steps we are putting in place to protect against such an occurrence again in the future. Three key elements of the current process are that: Read more…

Categories: CEO's corner Tags:
December 4th, 2009

Apologies for Bad Definition Update

You may have heard that we released a virus database update early Thursday morning (or Wednesday night depending on the time zone). We are deeply sorry for releasing this update and the trouble it caused you. Of the users that received the update, most encountered no problems, some encountered minor issues, and some had significant problems.

I apologize to each and every one of you—I realize that security is fundamentally about trust and you have to trust your security provider. We made a mistake here and it won’t happen again. Read more…

Categories: CEO's corner Tags:
December 3rd, 2009

Avast and Google Chrome

As we get close to our launch date for our new Avast! Free Antivirus, version 5 we have an exciting new agreement with Google to announce. Starting in mid-November, we will be giving our new users an option to install Google Chrome when installing Avast. And to be clear here since I think some readers were reading too much into this entry.  We are not forcing Chrome on users.  It is entirely up to the user–to download/install is entirely up to the user and nothing is hidden.

Personally, I think Google Chrome is an exciting new browser. As you can see below it is very clean—a single menu bar and a combined search/url entry window.  It also launches very fast, its source code is open source, and most important for Avast users, it has some real neat features that complement the Avast security. You can read more about it here: http://www.google.com/chrome?hl=en. Read more…