We would like to bring you closer to everyday life in avast! support, to share with you the interesting issues and thoughts of both our users and our support guys. As a part of it, you can have a look at some of the emails we receive. A lot of various emails and even quite rare classic paper letters come to us every day from all over the world. I hope you will find it interesting and you will like some of them posted here. As you will see the range of inquiries we get goes from computer problems, to questions about viruses, to actual product problems to completely off-base complaints such as the space shuttle infecting a PC and the user wanting to know when NASA will return his files.