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June 19th, 2014

How to use avast! Ransomware Removal?

howto2_en avast! Ransomware Removal removes SimpLocker, Cryptolocker, or any other type of ransomware from infected devices.

A few days ago, we announced a new app that kills Android ransomware. After being available on Google Play, the app has already been received with enthusiasm. We spotted some questions regarding the tool on social media and addressed them to our support team. In this article we will explain how to install, how to run the tool, and why it is important to uninstall it after AVAST has done its job! First, our COO explains what SimpLocker, on of Android’s dreaded ransomware, can do to your phone.

SimpLocker blocks access to files on infected mobile devices by encrypting them. Without our free ransomware removal tool, infected users have to pay $21 to regain access to their personal files. SimpLocker  is the first ransomware that actually encrypts files, so we developed a free tool for people to restore them. – said Ondrej Vlcek, Chief Operating Officer at AVAST Software.

1. How can I install the avast! Ransomware Removal tool if my mobile is already being blocked by the malware?

blog_arrThis is a very good question, and we know how to get around this. All users can install the app remotely, but must access Google Play from your computer, not your mobile device. Follow these simple steps:

  • Log in to Google Play with the same user information you use to log in to your phone
  • Find the avast! Ransomware Removal app
  • Click the “Install” button and the app will be installed on your device shortly

2. How do I can run the application?

  • After the app is installed on your phone, click the app name from within the notification bar
  • The app will run and provide you with further instructions
  • Run a scan and wait until it has successfully removed the ransomware
  • Uninstall the app at the end (you can install it again in the future if necessary).

3. Why am I prompted to uninstall avast! Ransomware Removal once I finish the scan and the ransomware has been removed?

This is one of the most frequent questions being asked by users, so we asked for more details from our experts. Here is an explanation from AVAST developer Jan Svehlak:

Ransomware locks users out of their devices, meaning the malware loads its ransom screen before other apps even have a chance to load. The avast! Ransomware Removal app needs to override the SimplLocker malware first, in order to access the device. However, if not uninstalled after the scan, it will continue to override all apps on the device, meaning it will block all other apps from opening. Therefore avast! Ransomware Removal needs to be uninstalled after accomplishing its task; unlocking your device.

Last, but not least, we believe that prevention is much more efficient than fixing an existing issue. To keep your devices protected from Cryptolocker, SimpLocker, and other ransomware, make sure to also install avast! Free Mobile Security & Antivirus from the Google Play store. It can detect and remove the malware before it is deployed.

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun and contest information, please follow us on FacebookTwitter and Google+. Business owners – check out our business products.

 

April 25th, 2014

Will avast! GrimeFighter speed up my old PC?

howto2_enQuestion of the week: I have seen your ads for GrimeFighter, but I don’t know if it will help me or not. I have an old laptop that’s really slow. Will GrimeFighter speed things up? How does it work?

Yes, GrimeFighter will speed your old laptop up, and more than that. We are quite proud of avast! GrimeFighter and see it as a complement to the services provided by avast! Antivirus, so I’m glad you asked this question. Read what one of our customers told us after using GrimeFighter on her old laptop.

user testimonialCarolC

Here’s a summary followed by a short video on how to get GrimeFighter for your PC.

Why do I need GrimeFighter?

about_cleanNew PCs come pre-loaded with what we call Grime - all kinds of clutter and trialware. Over time your PC gets bloated with more Grime; viruses, spyware, pop-ups, and toolbars, making it sluggish and difficult to use. GrimeFighter comes to the rescue as an easy-to-use, and dare I say, even fun, fully-automated optimization tool designed so that even a novice can tune up his computer.

Don’t get put off by the word “optimization.” This isn’t those scammy products advertised on late-night television – AVAST wouldn’t be a part of such things. GrimeFighter is a product that we stand behind and believe will help our users extend the life of their machines. (Windows XP users, we’re talking to you!)

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