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February 9th, 2010

How to Get Help with Version 5

We have noticed that many people are posting technical or sales questions as blog comments. While we really want to help everyone, it is difficult to do it through the blog. So please, if you have questions about the product or sales, you can get much quicker and better assistance through our support center and forums.

  • support.avast.com -– the support page should be your first stop with any avast! questions. It contains already prepared answers to the most commonly asked questions: how to install avast!, inserting the license key, and combining avast! with other security programs. The support page is the place to register and submit tickets directly to us for your technical and licensing issues.
  • forum.avast.com –- avast! support forum is the place where you can find more detailed information about avast! and discuss your issues with developers and other avast! users. This is the place for information about virus removal, infected scripts in websites and features in the new 5.0.