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March 5th, 2014

How to reinstall the avast! Endpoint Protection client

howto2_enRecently we started a new corner in our blog, SMB/Business, to talk about the avast! business product line. We will focus on topics which are come up during our conversations with resellers and their clients.

Today we will present a quick guide to answer this question:

How can I correctly reinstall the avast! Antivirus client?

Whether you’ve used avast! Antivirus for a long while, manage a large organization, or simply installed the wrong product,  it is imperative that you understand the correct uninstallation procedure before installing a different avast! Antivirus product.

The following guide will help you through the process.

  1. 1.  Navigate to add/remove programs, and uninstall the relevant avast! Antivirus product.
  2. 2.  Download avastclear.exe from here, and save it to your desktop.
  3. 3.  Start Windows in safe mode. (Safe mode is an operating mode that uses only the most fundamental driver and application set required to start the operating system.)

Windows XP, Vista, 7

To get to safe mode in Windows XP, Vista or 7 –  Restart your machine, and continuously tap the F8 key. You will then be presented with an Advanced Options Menu, where you can chose to boot from safe mode.

Windows 8

To get to safe mode in Windows 8 –  Go to the start screen and type Advanced into the search field. When the search results appear, click the settings category and navigate to the Advanced startup options screen.  Clicking restart now will take your computer directly to the advanced startup mode, from there click troubleshoot, then at the startup settings menu press F4 to enable safe mode. Your machine will then restart to safe mode.

  1. 4.  Open the avastclear.exe file you downloaded, and navigate to the root of the previous installation directory. Ex: C:\Program Files\AVAST Software.
  2. 5.  Click remove and restart your machine.

endpoint

Using the add/remove programs in Windows is not always 100% effective

Enjoy our business solutions! To find more information about SMB products, please follow this link: http://www.avast.com/business

For our existing business partners we also offer products training, which can be found here: http://avast.enterprisetube.com/

Ask a question on the User Forum

Thousands of avast! Antivirus users as well as avast! team members gather on the popular forum to help users-in-need with their questions. It helps to read the rules and practice polite netiquette at all times.

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun and contest information, please follow us on FacebookTwitter and Google+. Business owners – check out our business products.

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December 12th, 2013

avast! File Server Security wins Virus Bulletin award with ease

Our high-performancavast business solutionse avast! File Server Security software continues its run of perfect detection rate scores and excellent performance in the latest Virus Bulletin test concluded in October 2013.

The experts at VB’s labs said, “Avast hasn’t missed a VB100 comparative since 2007, and has maintained an impressive level of passes as well as keeping the lab team happy with good design and reliable performances.”

VB server 1013

avast! File Server Security scored 100% on detection rates with zero false positives on WildList samples and clean test sets. The test measures detection rates using the freshest malware samples available, as well as samples not seen until after product databases are frozen, thus reflecting both the vendors’ ability to handle the huge quantity of newly emerging malware and their accuracy in detecting previously unknown malware.

VB’s lab experts found that avast! File Server Security installed rapidly and with ease. The feel of the product’s graphical user interface (GUI) was similar to the desktop version, making it easy to navigate, and most importantly for the IT professional, responsive. Scanning speeds were steady and detection rates were strong and remained steady during the days of testing, making for a highly reliable product. They concluded by stating, “The certification sets presented no problems, and Avast earns another VB100 award comfortably.”

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun and contest information, please follow us on FacebookTwitter and Google+. Business owners – check out our business products.

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