Protecting over 200 million PCs, Macs, & Mobiles – more than any other antivirus


August 7th, 2014

Russian hackers steal 1 billion passwords – now what?

Change your passwords every six months or after news of a breach

Change your passwords every six months or after news of a breach

Reports on “the biggest hack ever” recently surfaced. A Russian hacker group allegedly captured 1.2 billion unique username and password combinations.

With this latest security breach, AVAST encourages consumers to take necessary precautions. Change your passwords immediately and if you’re using the same password somewhere else, you must change it there, too. Choose complex passwords so it will be more difficult for hackers to de-encrypt them. In general, we recommend changing passwords every three to six months, or after news of a breach.

A password manager like avast! EasyPass helps encrypt and protect personal information online, with random, strong passwords. avast! Easy Pass generates complex passwords and removes the inconvenience of having to remember them.

If financial and credit card data is compromised in an online threat, AVAST advises users to monitor and check their accounts for unauthorized charges and to immediately report any suspicious activities to their bank or card provider.

Interested in reading more?

Try our articles on creating strong passwords:  Do you hate updating your passwords whenever there’s a new hack? and My password was stolen. What do I do now?

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun and contest information, please follow us on FacebookTwitter and Google+. Business owners – check out our business products.


August 6th, 2014

How to find the right avast! customer care option for you

howto2_enAVAST has built a business out of protecting people and their devices from cyberthreats for 25 years. In fact, nearly 220 million PCs, Macs, and Androids are entrusted to our safe-keeping. Our goal is to keep our customers safe, so if you ever need assistance with an avast! security product, we are available to help you. Whether you like to do-it-yourself or if you need someone to talk you through it, there are several ways that we provide customer care and satisfaction.

The support page on our website is the place to start.

For the do-it-yourselfers

FAQs

If you want to better understand how avast! products work, then visit our Frequently Asked Questions (FAQs) to find quick answers for yourself. There are guides to our antivirus products for computers and mobile devices, plus FAQs for our business products and programs such as avast! GrimeFighter.

Videos

The avast! Antivirus channel on YouTube has tutorial videos that show you how to purchase, install, and activate avast! products. The avast! Customer Support playlist has video tips and tricks that will help you when using avast! security products.

If you have a need or suggestion for a video tutorial, let us know in the user comments and we will create it.

Blog

The avast! blog is a good resource for how-to posts along with product news. You can search for your topic or look in the different categories for articles. The blog is available in multiple languages. Just like the videos – if there is something you want us to write about, please let us know.

When you need more help

Community Forum

The avast! Community Forum is frequented by experienced avast! users, developers, product managers, and sometimes even our COO, Ondrej Vlcek. You can search the forum for similar issues to yours or ask a question, even get assistance cleaning malware. This is a great source of information, but remember you are talking to real people, most of them volunteers, so be polite. Read more…


August 5th, 2014

Is free antivirus better than expensive solutions?

avast! Free Antivirus is top free antivirus in real-world testing by DTLavast! Free Antivirus is highest scoring free security product for efficiency and effectiveness in removing threats and protecting PC users.

When it comes to household economics, savvy consumers look for quality products at a good price. You can’t get a better price than FREE, and avast! Free Antivirus delivers on quality as well – often better, than expensive security solutions.

A series of tests conducted this April – June by Dennis Technology Labs proved that point. Windows PCs set up like your normal computer at home were exposed to real-world malware and viruses. avast! Free Antivirus was the most effective free anti-malware product in the top 5, providing the most thorough protection with an impressive 93 percent protection level. The average protection level of the tested products was 86 percent. With the exception of avast! Free Antivirus, the products that rounded out the top five require a license that costs money. Other free products tested were much less effective.

Two distinct tests were conducted: One that measured how the products handled internet threats and one that measured how they handled legitimate programs. In the tests, Avast protected the system against 93 percent of the threats; defending the system 82 times and neutralizing threats 11 times.

Simon Edwards, technical director of the UK-based lab, said, “…products that prevented users from visiting the malicious sites in the first place gained a significant advantage. If the malware can’t download onto the victim’s computer then the anti-malware software faces less of an ongoing challenge.”

Each product was installed on a clean Windows 7 Home Premium 64-bit target system. The operating system was updated with Service Pack 1, although no later patches or updates were applied. Patching improves the security of the system and we advise you to keep all software updated. avast! Browser Cleanup can help you accomplish this. This short tutorial shows you how it works.

 

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun and contest information, please follow us on FacebookTwitter and Google+. Business owners – check out our business products.


August 4th, 2014

AVAST blocks all malware in real-world test

avast! Free Antivirus blocked 100% of malware attacks in AV-Test’s “Real World” detection test.

AV-Test-June-2014Respected IT Security and Antivirus Research lab, AV-Test, put 23 antivirus products designed for the home user to the test for real-world malware blocking and detection of false positives in June. The testing scenario replicated the set-up of almost a quarter of AVAST’s 200 million users who still use Windows XP (SP3, 32-Bit, English). Just like your antivirus protection at home, the products were allowed to update themselves at any time and query their in-the-cloud services.

av-test_cert_2014_Consumer_06Avast! Free Antivirus scored 100% in protection against malware infections, such as viruses, worms or Trojan horses. AV-Test used widespread and prevalent malware discovered in the last 4 weeks, including malicious email attachements.

Avast! Free Antivirus had zero false positive detections, giving it a perfect score of 100%. False positives happen when your antivirus software erroneously identifies a file or a download as being malicious. The test included false warnings or blockages when visiting websites or when installing and using legitimate software.

Our customers are concerned about the impact antivirus protection has on their computer speed when visiting websites, downloading software, installing and running programs, and copying data. AV-Test measured the influence of each product in daily usage. On a scale with 5 being the lowest possible impact and 25 the highest impact, avast! Free Antivirus has minimal impact on system performance, scoring a very low 8.

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun and contest information, please follow us on FacebookTwitter and Google+. Business owners – check out our business products.


August 1st, 2014

Security and privacy settings across your Google accounts

Google is the most popular Internet search provider worldwide. The name itself has even become a verb: We don’t look online anymore, we Google everything. Moreover, we use plenty of Google products not even realizing how connected they are. Gmail, YouTube, Translator, Google Drive, Photos (the former Picassa), Play, as well as Google+. The integration of Google products has became stronger.  Now we access our email, YouTube videos, images, documents, and social networks such as Google+ and YouTube using one log in and credentials. Therefore it is extremely important to ensure that all of accounts are set up correctly. Following our previous articles on Security on Social Media, on Facebook privacy, Graph search or your reputation online,  let’s take a closer look at Google products with a special focus on privacy of your social account.

Security and privacy for your Google accounts

Google+ is a very specific social network, very often underestimated by the users. Most Google+ owners don’t even realize that they have an account on the social channel! You might not use it actively, but  it is important to have your data and profile under control.  So let’s start with the basics.

In the top right corner you can start editing your profile settings.

Privacy settings G+

Go to the privacy section. One of the most important features here is a 2-Step Verification.
Read more…


July 31st, 2014

Security basics: Internet scams and your identity

If you’re afraid “to do something wrong” when you sit behind your computer, this new series is for you.

AVAST has expertise in developing security products and we want to bring you a complete series about internet danger, with good practices to avoid scams, loss of money, and identity theft. You’re just about to join a tutorial that will help you avoid such threats in the virtual world.

Privacy July 2014 B (2)

First, being afraid to do something wrong is healthy because it will slow you down, which can be a good thing since most mistakes are made due to rushing through something. Computers, smartphones and tablets are advanced tech devices. Those of us who did not have the opportunity to learn and gather knowledge and experience on using these devices when we were young, can be a little shy with them. Searching for information about how to do something with your device is not always easy because people tend to use complicated language. Making it simple and easy-to-understand is a task that we assume with pleasure.

The Basics

The internet is a space for sharing and dialog. However, alongside this encouraging environment you will face some areas where you need to exercise caution: Inappropriate content for children like adult sites; sites which promote hateful content such as racism and intolerance; and cybercriminals who use different methods to steal your personal, banking, and credit card data.

You may be tempted to think that no one will be interested in your computer, or that your computer cannot be found in the internet jungle. That would be a mistake.

Cybercriminals hide in the jungle and misuse your computer as a base to attack others, and spread viruses (malware) or spam. Think of it this way – the banking systems and e-commerce sites have, in general, a much bigger and more sophisticated security arsenal than your own computer (smartphone or tablet), and yours is the weakest point in this chain.

So let’s start from the same place.

Here’s The Rule: All safety measures you take in real life should be applied when you use the internet: Visit only trustworthy sites and stores, do not share your personal data with anyone, lock the doors, and put an alarm. AVAST believes security implies prevention: Be prepared before something bad surprises you.

Your identity is up for grabs

Your personal data or your credentials for a particular site (username and password) are quite valuable to cybercrooks. With this data, scammers act on your behalf; sending emails (like the phishing ones we’ve written about lately), shopping with your credit card, and doing things that can cause harm to you, not only financially but also for your reputation. They could share false information about you, photos and personal data. This could led to problems when, for instance, you are looking for a new job, but also in your personal and family life.

Create strong passwords to protect your online accountsTaking care of your passwords is essential. Use different passwords for each service or internet site. You should create the so-called strong passwords: CAPS letters, symbols, and numbers. AVAST offers an automated solution for your passwords called avast! EasyPass. This way, using different and secure passwords, cybercriminals can’t easy guess your credentials, enter in sites, or shop in your behalf.

Do not answer unsolicited emails or sales promotions that promise you a financial return after you make a small payment. Never help or join into the financial operations of a third party, close to you or not. Do not trust in NGOs that ask for donations, rather look for the official sites to contribute. Never giveaway your banking data for “personal credit and rewards” announcements, for example, bogus companies offering jobs that ask for a preliminary payment. Scams that prey on your emotions are prevalent. Dating scams in-the-wild ask for money to make a trip to meet your  love interest personally. In fact, after you pay, you’ll never see your love again. Beware of these types of scenarios.

How can we avoid these scams? Generally, they ask for a quick and secret decision and, often they have spelling and grammar errors because many still originate from foreign locales and rely on online translation software to spread the scams all over the world.

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun and contest information, please follow us on Facebook, Twitter, Google+ and Instagram. Business owners – check out our business products.


July 30th, 2014

From Lifehacker: avast! Free Antivirus the most popular desktop antivirus

Best Desktop protection Lifehackeravast! Free Antivirus was voted the most popular Windows security application by readers of Lifehacker.

Earlier this month we announced that avast! Free Antivirus was nominated by Lifehacker as the top antivirus solution for desktop computers. The results are here, and we are proud to share with you that Lifehacker readers picked avast! Free Antivirus as the most popular Windows AV solution. Nearly 50% of 7,700 participants proved that avast! Free Antivirus is a crowd favorite as the most trusted desktop security solution.

Protection, ease of use, and cost

Lifehacker editors recommend avast! Free Antivirus for the best balance between protection, ease of use, and cost. They choose our 2014 version because it offers

a streamlined, easy to navigate interface and a plethora of on-access scanning and protection tools. It’s still one of the top picks available, according to AV Comparitives and AV-Test, and performs well in antivirus tests.

Avast offers an on-access antivirus scanner… and also features an on-demand scanner you can run at any time. It updates quietly in the background without fuss, and has a “silent” mode where you can disable any and all notifications and warnings to keep performance slim and trim. The app itself is relatively resource light—you may not even notice it’s there. Best of all, it’s completely free.

AVAST best AV by Lifehacker

A good antivirus tool doesn’t have to cost a ton of money, and it doesn’t have to drag your system down either.  ~ wrote Alan Henry in his article.

We would like to thank the readers of Lifehacker for your trust and voting for avast! Free Antivirus.

If you don’t have any antivirus solution, or you are considering a switch, do not hesitate!  Install these avast! security products on your devices.

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun and contest information, please follow us on FacebookTwitterGoogle+ andInstagram. Business owners – check out our business products.


July 28th, 2014

Phishing scam steals Finnish bank passwords, earns big money

Earlier this month, we told you about a spear phishing campaign specifically targeting banking customers in Czech Republic, and now a similar scam is targeting bank customers in Finland.

Finnish banks warn their customers of phishing scheme.

Finnish banks warn their customers of phishing scheme.

This weekend, Aktia, Nordea, and Nooa Säästöpankki customers received text messages and emails informing them that their online banking services were being discontinued because of a payment in default. The message said the payment had to be made immediately to avoid this. The victims were then instructed to follow a link in the email where they could enter their ID and bank access codes including PIN. The victim was promised that a representative of online banking services would call to confirm after the payment was received.

So far, 500,000 euros has been stolen. Of course, there is no default payment and the whole thing is a hoax to earn cybercriminals money. Within the last month, 95 percent of the victims have been women, said Detective Superintendent Jukkapekka Risu from Helsinki Police to the Helsinki Times.

What you need to know to protect yourself

Do not click on links, download files, or open attachments in emails from unknown senders. Phishing websites often copy legitimate websites so they appear authentic. To be safe, call the bank to find out if they really sent that email to you.

Do not call the number in the email. It can easily be faked. Look up the real number of your bank and call using that.

Banks will not ask for customer names or IDs by email, text message, or phone. If you have fallen victim to the scam message and have volunteered information, please contact your bank immediately.

Protect your computer with a firewall, spam filters, antivirus and anti-spyware software. Both avast! Internet Security and avast! Premier have these important features. SafeZone is an additional security feature in avast! Pro Antivirus, avast! Internet Security and avast! Premier, which allows you to browse the web in a private, secure environment, invisible to the rest of your system. For example, if you do your banking online, you can be sure that your personal data cannot be monitored by spyware or key-logging software.

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun and contest information, please follow us on Facebook, Twitter, Google+ and Instagram. Business owners – check out our business products.

 


July 24th, 2014

Mobile development start-up Inmite joins AVAST team!

logo Inmite

Inmite acquisition adds 40 mobile developers to AVAST’s growing mobile business

Our 220 million AVAST users are moving many of their online activities to mobile devices, just like the rest of the world. Cybercriminals are well aware of the shift and are increasing their activities as well. In order to better protect our current and new mobile users, we are pleased to announce that we brought Inmite, a mobile application development firm, into the AVAST family.

Through this acquisition, we are adding 40 very talented and experienced mobile developers to our growing mobile business.

“Inmite’s team consists of great mobile developers and by joining AVAST, they’re going to further accelerate our growth and expand our capabilities across mobile platforms,” said Vince Steckler, CEO at AVAST.

Inmite has built more than 150 mobile iOS, Android and Windows Phone apps for the automotive, banking, media and telecommunications industries since 2008. The company is recognized as a Top Developer on Google Play, and also developed the world’s first Google Glass banking prototype, and other ‘internet of things’ devices.

“In order to make a greater impact worldwide, we wanted to go big with a global mobile leader who believes in technologies for the future. AVAST shares this vision and is the ideal partner for us,” said Barbora Petrová, spokesperson of Inmite.

Read more on VentureBeat, Avast acquires Czech mobile dev shop Inmite, and in the official press release.

AVAST Software acquires Inmite mobile development start-up

Avast co-founders Eduard Kucera and Pavel Baudiš take a Selfie with Inmite company founders.

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun and contest information, please follow us on Facebook, Twitter, Google+ and Instagram. Business owners – check out our business products.


July 23rd, 2014

Should small and medium-sized businesses be worried about PoS attacks?

Customers are vulnerable at the moment of purchase.

Most U.S. merchants cannot detect fraud at the point of sale.

One of the most dangerous places in America is your local retailer. Before you leave the building with your purchases, you run the risk of having your identity stolen.

No doubt you recall the 2013 security breaches at Target, Michael’s, and Neiman Marcus where millions of records were compromised by Point-of-Sale (PoS) attacks. PoS occurs when the customer makes a payment to the merchant. That last exchange is the most vulnerable.

Large retail merchants lead the list by 50% of organizations where consumers’ data was compromised in 2013, followed by credit card issuers and consumer banks, according to the #DataInsecurity Report done by the National Consumers League, in cooperation with Javelin Strategy & Research. The #DataInsecurity Report also revealed that 61% of data breach victims reported the breached information was used to commit fraud against them.

This should not come as a surprise. According to the Nilson Report, approximately $4 trillion dollars was paid with credit, debit, and prepaid cards in the U.S. last year. Add to that the ready availability of code to execute PoS attacks available on underground forums and you have the perfect storm of a large victim pool for cybercriminals. The U.S. is an easy target since EMV cards (cards with chips embedded) have not been widely adopted. EMV, conceived between Europay, MasterCard and Visa, is a standard securing payments in other countries.

Cybercriminals don’t care about the size of your business

U.S. banks are slow to upgrade to "Smart cards" with embedded chips

U.S. banks are slow to upgrade to “Smart cards” with embedded chips.

Although most of the PoS attacks highlighted in the media were against large retailers, cybercrooks don’t care how large or small your business is. You would think they would, but cybercriminals are more interested in raking in the money rather than caring about the fame they could possibly receive from attacking a large and popular business. Regardless of its size, if your business has a PoS system to charge customers for products or services, you should be protecting your system to save yourself from a possible attack. PoS attacks not only steal valuable customer information, they can damage your business’s reputation.

The #DataInsecurity Report shows that only 10% of retail fraud victims are confident that retailers can protect their information in the future.

How PoS attacks work

The biggest PoS Trojans, like Dexter, BlackPOS, Minerva, and vSkimmer, have targeted systems and networks running Windows. Read more…