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Archive for August, 2013
August 16th, 2013

AVAST Total Support for 24/7 assistance

Keeping your personal PC safe and secure is our top priority, so if you ever find yourself in need of assistance with issues related to avast! Antivirus, we are here to help. AVAST Total Support is 24/7, toll-free support in English and Spanish, so if something should go wrong with Avast, like you need a license file resent, or advice on an error message,  we have you covered.

We provide free telephone support for the following issues with your avast! Antivirus software :

  • Installation of AVAST productstotal support
  • Errors/problems during AVAST installation
  • Basic configuration
  • Inserting the license
  • AVAST update issues
  • Error messages for AVAST products

Currently, the toll-free number is US only,  1-866-951-7679, but you can also visit avast.com/support  to submit a support request or check out our FAQs. The AVAST forum is a great place for information too.  In the near future, we will be expanding AVAST Total Support. We’ll let you know when it happens. :-)

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun, and contest information, please follow us on FacebookTwitterGoogle+ and Instagram.

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August 14th, 2013

AVAST detects and blocks 100% of Zeus Trojans in Banking Security Test

MRG Effitas certificationavast! Internet Security detects and blocks 100% of the world’s most malicious Zeus Trojan strains.

The Zeus Trojan is the most prevalent type of financial malware. Zeus infects a user’s computer and lies in wait until the user logs on to a banking website. Once that occurs, it attempts to steal the user’s bank account information, passwords, and other personal information. This summer Zeus made its way to Facebook, showing how it can evolve to avoid detection and circumvent countermeasures employed by banks and security vendors.

This dangerous Trojan is detected by avast! Antivirus. In a recent simulation for MRG Effitas Online Banking / Browser Security Assessment Project,  avast! Internet Security prevented the simulator from capturing user data and detected and blocked results for the 100 Zeus samples, all from live URLs. The same top-rated antivirus and anti-malware protection is available in all AVAST products, including avast! Free Antivirus.

Protect your online identity while securing your sensitive online financial transactions by using avast! Internet Security.

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun, and contest information, please follow us on FacebookTwitterGoogle+ and Instagram.

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August 13th, 2013

avast! Free Mobile Security collects another award from AV-TEST

Android_AMSThere are lots of Android security apps to choose from, but avast! Free Mobile Security has got the goods compared to many paid-for solutions, and it’s FREE. Independent German testing lab AV-Test evaluated 30 mobile security products for Android and awarded AVAST with its coveted certification for the product’s excellent protection against malicious apps (99.8%) and outstanding performance and usability (100%).

 

Great, but does it slow down my phone?

 

Smartphone owners are concerned about the impact security software will have on the use of their phones.  Here are some commonly asked questions along with the results of AV-Test’s analysis:

  • Will security software make my battery run down? avast! Mobile Security does not impact the life of your battery.
  • Will security software slow down my smartphone when I’m using it to text, send email or access the internet? avast! Mobile Security does not slow down the device during normal usage. Read more…
August 12th, 2013

New York Education could save $2.5million with AVAST Free for Education!

box_cap02The New York City Department of Education could save as much as $2.5 million this coming school year, just by using AVAST antivirus software. That’s a MASSIVE saving; money which could be better spent on upgrading IT hardware, or introducing new technology such as tablet computers to the classroom.

In total, we are already protecting some 72,000 computers and servers for over 124,000 students in New York City. Institutions which have already benefited from the program include the City College of New York, New York Institute of Technology and Brooklyn Law School.

Not every school knows about this program – please share this blog (using the buttons below) with as many New York City and New York state schools as possible – let’s see if we can help them all save $2.5 million!

Schools, school districts, universities, libraries and other educational institutions can register and find out more information here: http://www.avast.com/en-us/education

 

 

August 12th, 2013

Your documents are corrupted: From image to an information stealing trojan

InfoStealer is a Trojan that collects sensitive information about the user from an affected computer system and forwards it to a predetermined location. This information, whether it be financial information, log in credentials, passwords, or a combination of all of them, can then be sold on the black market. AVAST detects this infostealer as MSIL:Agent-AKP.

In this blogpost, we will look at a malicious .NET file served to a victim’s computer via an exploit kit. After opening the file in decompiler, we noticed resources containing only noisy images similar to the figure below.

msil-img-00

Read more…

Categories: analyses, Virus Lab Tags:
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August 10th, 2013

The AVAST community helps!

thankyou_blogOn July 30, we established the avast! Mobile Beta Testers Google+ community for advanced users to help us test the new BETA version of our Android protection. It was the first time we used a social network to make our product available for testing.

The goal was to look for potential bugs and errors and report it to our developers. We did not expect such great feedback from your side. Our Google + community gathered Android fans and advanced users from all over the world. Within less than two weeks, the beta testers reached almost 1,500 members and the testing process was extremely successful! Parallel testing took place on the AVAST forum, where AVAST evangelists have been helping us and other users by providing technical support, security tips,  participating in BETA tests, as well as suggesting further product improvements.

We would like to take this opportunity to give public thanks to all testers from the avast! Mobile Beta Testers Google+ community and the AVAST forum for your time, valuable feedback, engagement and help in improving our product.  Reinhard Holzner, Managing Director at AVAST Software Österreich GmbH, responsible for a development of the product sends our beta testers a special thanks:

Dear beta testers!
A week has passed – WOW, that fast! The beta test has now officially ended, and we’ll prepare for release.

About the beta test itself: It was great, and your feedback was SO valuable! We found several significant bugs we would not have found without you. Thank you in the name of our team and in the name of all customers who you helped to save from trouble, for your support!

Here is a short list of problems discovered, thanks to your feedback:

  • Issue with the new billing system
  • Identified various bugs resulting in crashes
  • Issue related to logging to the Google Drive in the avast! Mobile Backup
  • Issue while taking pictures in Anti-theft

Since it was our debut testing an AVAST product on Google+, we would like to express our appreciation and special thanks to: 

  • Bruce B.
  • Mohamed M.
  • Anel H.
  • Kevin P.
  • Michael N.
  • Geovani S.
  • Rajarshi S.
  • Udo B.
  • Rahul J.
  • Michael W.
  • Arthur G.
  • Omar T.
  • Danny S.
  • Michael N.
  • Irek K.
  • Steven S.
  • Johnny J.
  • Matt B.
  • Mark A.
  • Pauline S.
  • Markus F.
  • Alexandre D.
  • Lisandro C.

Please note that our community on Google+ will remain active for future tests, product improvements, and suggestions. Please feel free to leave your feedback to our developers there as well as on our forum.

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun, and contest information, please follow us on FacebookTwitterGoogle+ and Instagram.

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August 9th, 2013

CALIFORNIA benefiting the most from AVAST Free for Education program

AVAST_F4E

Dear Tom Torlakson
(and the California Department of Education),

 

I’d like to personally congratulate you:  CALIFORNIA is now the number 1 state benefiting the most from our AVAST Free for Education program! (surpassing Illinois)

 

Over 160 Californian schools, school districts, libraries and universities – the most from any one State – use our free computer antivirus security.   In total, we are protecting some quarter of a million computers and over 10,000 servers for  over  1 million students and faculties in California districts such as San Diego Community College District, Inner City Education Foundation Public Schools,  Mt. Diablo Unified School District, Huntington Beach City School District and others.  Combined,  this has saved the schools in California over $5 million per year, money that can be better invested in the children’s future.  And I’m sure we will do even better! ;)

 

So Tom,
How about we schedule a lunch for when we’ve doubled that saving?  Agree? ;)
Please get in touch.

 

With best regards,
Milos Korenko

AVAST Marketing Director
korenko at avast.com
www.avast.com/education

Categories: Uncategorized Tags:
August 8th, 2013

The truth about mobile phone malware

Question of the week: I need my smartphone for work-related stuff, but I also have all my personal pictures and music on it. Tell me the truth – are viruses really being made for phones? Do I need to worry about it?

Your question comes just as several companies have released mid-year studies confirming that yes, there are viruses being made targeted to mobile phones. In years past, malware authors were writing scam software used to commit SMS fraud or replace icons. But since the exploding popularity of Android smartphones (Android has an 80% market share), cybercrooks  are capitalizing on the growing user base. These days malicious apps on your smartphone can steal user data and passwords if downloaded. That is pretty worrisome!

Even though malware for smartphones is on the rise, a bigger threat to your data is theft or a lost phone. Nearly 10 percent of Americans have had their phone stolen, and some experts put annual cell phone losses in the billions of dollars. I lost my old phone on a bus a few years ago, and I cried non-stop for 2 days. Never found it either. :( Don’t let that happen to you.

Before choosing which protection you want for your phone, watch this short video (2:06) called “Don’t Waste Your Money: Top Smartphone security app” from TV NewsChannel 3.  It reports that avast! Free Mobile Security is the best free app for mobile antivirus and anti-theft protection. We hope you will agree!

Thank you for using avast! Antivirus and recommending us to your friends and family. For all the latest news, fun, and contest information, please follow us on FacebookTwitterGoogle+ and Instagram.

August 7th, 2013

Top mobile phone apps snoop into your business

mobile apps1It’s easy and fast to download apps to your smartphone. They do everything from identify a song you just heard to turning your phone into a flashlight. But there are secrets lurking beneath the fun apps. See how knowledgeable you are about the risks associated with free and paid apps for your smartphone. Answer the question, then read on to check if you were right.

1. Which is riskier?

  • Free mobile phone apps
  • Paid mobile phone apps

If you chose free mobile phone apps, then you are correct. Overall, 83% of the 100 most popular apps are associated with security risks and privacy issues, according to a new analysis by Appthority. The interesting point this study make is that these aren’t just any old apps, these are the games, productivity, and communication tools created by major publishers like Disney, Entertainment Arts, and Rovio. Analysts also found that paid apps aren’t as safe as you think. While 95% of free apps exhibited at least one risky behavior, so did 78% of the top paid apps.

TIP: avast! Free Mobile Security identifies potential privacy risks, by scanning and displaying access rights and the intent of your apps, so you know how much info you are really providing to each app. Read what Consumer Reports says about avast! Free Mobile Security.

 

2. Which is safer?

  • Apple’s mobile ecosystem
  • Android’s “open” platform

Read more…

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August 6th, 2013

What’s hot on social: security and privacy update 2

Millions of users access Social Networks every day in order to share, engage, and look for information as well as entertainment. The transparency of social networks come with a risk and we are very often expose ourselves to hackers and scammers that can take advantage of information we share. Social platforms constantly improve security and privacy settings, to deliver a safe experience to the users, but who has time to follow all this news? Well, you can relax and rely on us. AVAST specialists are here to deliver this information in an accessible way.

Last month we warned you against the  four sneakiest Facebook scams. Now we have a summary of the latest security and privacy related news. Check it out and enjoy a secure social media experience!

_fb_icoNew, secure http connection on Facebook

At the end of July, Facebook announced that it will migrate all users to the http connection.  HTTPS - Hypertext Transfer Protocol Secure is a communication protocol primarily used to ensure a safe internet connection. For Facebook users, this means a safer experience, when communicating between a browser and Facebook servers.

Facebook first offered it to users in 2011, as an optional setting. However from now on it will be a default one, so the good news is that you don’t have to change any settings.

Now this is what you will see in your browser, when accessing Facebook.

HTTPS connection

 

New anti-bullying features on Facebook

During the last week of July, Facebook announced that,

Child psychologist Marc Brackett, director of the Yale Center for Emotional Intelligence, is working with Facebook to develop what he says is the first emotionally-intelligent bullying prevention system on a social network.

Read more…

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