Protecting over 200 million PCs, Macs, & Mobiles – more than any other antivirus


July 21st, 2009

avast! support crew

The capabilities of the avast! program are growing in almost every update and the release date of the new program version is coming soon. I believe that you already cannot wait to see it and enjoy all the new features that will include for example the much demanded firewall and antispam protection.

There is also a lot of new things for us – the avast! technical support stuff and we are looking forward to meeting all the new challenges.

Let me introduce you our avast! technical support team and our language specialists. You may already know some of them:

Pavel Mourek – chief of technical support department

Michal Zrubecký – senior technical support specialist

David Podracký – senior technical support specialist

Petr Bucek – technical support specialist

Ondrej Bechyne – technical support specialist

Zdenek Rosulek – technical support specialist

Martin Kvíd – 2nd level support specialist

Pavel Pletánek – 2nd level support specialist

Tomáš Zajíc – 2nd level support specialist

Vojta Nekvapil – 2nd level support specialist

Jean-Francois Brou – sales and support in French

Luca Grilli – sales and support in Italian

David Mac Artain – sales and support in English

Selma Mac Artain – sales and support in Turkish

Pedro Moniz – sales and support in Portuguese

Julia Szymanska – sales and support in Polish

Iveta Paterová – sales and support in German

Daniel Lopez Coca – sales and support in Spanish

Nonna Arustamyan – sales and support in Russian

More details and possibly some photos about our guys will be revealed next time.

Categories: Customer Service Tags:
  • http://digital-dreamspace.blogspot.com/ Digital Dreamspace

    Nice job avast crew on the blog.. saved and bookmarked!

  • The_Blinded

    For the firewall I pray you to take example from OnlineArmor or COMODO. Because I do not want to see a failure as in Avira solution (that is your big adversary).

    See this:
    http://www.matousec.com/projects/proactive-security-challenge/results.php

  • ZN

    THANKS FOR YOUR PROTECTION.
    IT’S AWESOME SOFT!

  • MadDogMatt

    Having used most antivirus engines on the market, I just have to say ALWIL’s avast! Is by far the best of the best!
    I just want to say thank you to all the hard working men and woman of AWIL software who keep our precious computer systems free from criminals.
    You guys are like the superheroes of our software, keeping the bytes of data clean from malware and other seedy programs

    P.S: And I love the voice function that always informs me that I’m updated, or the loud sound when something was detected (it would be cool if it had a pirate voice though, like “avast ye scurvy dog, you have been updated” lol)

  • http://france mendichokko

    when will have us the informations in french – thanks

  • http://lyon(France) andre

    je remercie toute l’équipe car je suis absolument satisfait de vos prèstations !
    JE laisse travailler seul Avast car étant néophite et nul en informatique, je ne puis faire autrement. Cordialement votre.

  • Harry D Gates

    Keep up the good work!

  • WOODY

    Hi Avast team !

    I have for many years used Macaffee antivirus for all my computers, believing that paid for software “is best”. But the latest version was getting up my nose (frequent splash screens and much slowing up of the computer and so much more complicated). So after some internet research and reading good reviews of your antivirus software, I plumbed for AVAST. Both my wife and I really like the simplicity of AVAST and feel ressured when the AVAST voice notifies us when the updates have been completed rather than having to go through a sequence of button pushing to clear the screen. I have also noticed that our computers are allowed to do what they do best, without the irritating interuptions or slow downs. KEEP UP THE GOOD WORK and grateful thanks for your free Home software.

  • http://elblogdemanoloprez.blogspot.com/ Manolo

    Congratulations!!!!! El mejor antivirus que conozco. Siempre esta ahi y, sin molestar, hace un magnifico trabajo. Muchas gracias amigos!!!!!

  • http://www.kinghasan.com Vijay

    Congratulations to all Team of Avast.!
    Great work. regards…..

  • Mr.Agent

    Congraluation and all my luck to Avast! Team.

    Keep up the work its all i have to say its just awesome.

  • ToadFace

    This PC is Customized for Music DAW.., and is also used for Home Level stuff too. It is a GREAT time saver when Stricktly through program main folder, I’m able to A-Vast scan the game folder Before deleting it through control panel, rather than the WHOLE *!%%!*@ PC, like with AVG, lol,lol, thus, time left over to have a LIFE… (Spy-Bot, S&D, Only 6.6 minutes, currently to scan PC every second OR third day, with at least 26 gigs used so far, (does NOT include DAW hard drives, is also GREAT time saver).

    Overall, with for the last **three** years using A_Vast right from day One, it have been Beyond Words FANTASTIC, and Very well within the same month got PC, A-Vast had caught one of the Worst out there (Adaware out there in its VAULT, and never had a problem since.

    All I can say in OUR Personal Experiences each, has been the BEST anit-virus, and I personally believe would be FAR, FAR Hard Pressed for anyone out there, to Lay Down any “”Better than You”” claims, bla, bla, bla…

    Just as in music by any musician, AND third party Instrument Sampled & Emulated Mapped.., (You ONLY Get Out of it What You PUT INTO It, PERIOD)

    This is why the A-Vast Team WILL Prove them self in the future…

    SIX thumbs up team, SMILES.

  • http://www.avast.com Pavel Mourek

    @Tom

    @Bob Gale

    @Livy

    Thank you for your interest in our blog, however this is not intended to be another technical support platform. Please search our forum http://forum.avast.com pages or submit a ticket on http://support.avast.com/ and our team will help you with your issues.

  • Jorge A. Horta Morales

    Hola!. Sin duda Avast! Home Edition es el mejor antivirus gratuito que habia visto en mi vida!. FELICIDADES!!!

  • Vojta (Avast team)

    mendichokko :
    when will have us the informations in french – thanks

    Hello,
    we have French version of our webpage http://www.avast.com/index_fre.html but we are not going to have our blog in French language.

  • roniee

    AVAST TEAM,

    I trust all of you, you made avast more powerful than the other AV software….
    i’m exicited about your new version of avast!!!!

    Here in philippines almost all of computer users are AVG and of course AVASTPRO!!!!
    many AVG users has been transfer into AVASTPRO users!!!!

    I hope your team/corp. will defeat the other AV!!!!

    More power and godbless!!!!!!

  • http://idouassem.blogspot.com Geoffroy Idouassem

    Thank you very so very much for having offered us such an effecient anivirus.

  • Loser

    Sorry to everybody i am using avast cracked version_
    i don’t want lie to you all who build this (avast the best antivirus for me)

    Pavel Mourek – chief of technical support department

    Michal Zrubecký – senior technical support specialist

    David Podracký – senior technical support specialist

    Petr Bucek – technical support specialist

    Ondrej Bechyne – technical support specialist

    Zdenek Rosulek – technical support specialist

    Martin Kvíd – 2nd level support specialist

    Pavel Pletánek – 2nd level support specialist

    Tomáš Zajíc – 2nd level support specialist

    Vojta Nekvapil – 2nd level support specialist

    Jean-Francois Brou – sales and support in French

    Luca Grilli – sales and support in Italian

    David Mac Artain – sales and support in English

    Selma Mac Artain – sales and support in Turkish

    Pedro Moniz – sales and support in Portuguese

    Julia Szymanska – sales and support in Polish

    Iveta Paterová – sales and support in German

    Daniel Lopez Coca – sales and support in Spanish

    Nonna Arustamyan – sales and support in Russian

    i am sorry to you all_

    he he he
    i am very like your product but i don’t have money yet to buy this antivirus_
    so he he he i use cracked vesion_
    Good Job to you all_
    i am realy thank you_
    if someday i have money maybe i will buy your product_

  • WidowMaker

    can i get a beta so i can check this out please.

  • arlen

    how do I get rid of the On-access message on my screen it takes up alot of space and interfers with my work. I don’t know how it got there can you please help me?